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RETURN POLICY

Last updated December 09, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within three (3) days of the purchase date. All returned products must have a receipt or proof of purchase.

 

RETURN PROCESS

To return an item, please email customer service at theknowledgegraphs@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

The Google Knowledge Graph

Attn: Returns

RMA #

Los Angeles, CA 90013, United States 

Los Angeles, CA 90013 

United States 

Return shipping charges will be paid or reimbursed by us.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least forty (40) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS   

The following items cannot be returned. Only can be exchanged/Fix:

 

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

 A 40% restocking fee will be charged for all returns.    

Sale items are FINAL SALE and cannot be returned.    

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

Email:- theknowledgegraphs@gmail.com

Website:- https://theknowledgegraphs.com/

 

 





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